Privacy Policy
1. Information We Collect
We collect the following types of information:
Information you provide directly
Name
Work email address
Company name
Role or context about your workflow or tools
Any additional details you choose to share in free-text fields
Usage and technical information
We may collect basic, non-identifying information about how you interact with our site, such as:
Pages viewed and time on page
Browser type and device type
Approximate location based on IP address
This is typically collected via analytics tools (e.g., to understand what content is helpful and where visitors drop off).
We do not knowingly collect sensitive personal information (such as government IDs, health information, or payment card details) through this site.
2. How We Use Your Information
We use the information we collect to:
Respond to your inquiries and contact requests
Review your form responses to understand your workflows and automation needs
Prepare recommendations, audits, or proposals related to our services
Improve our website, messaging, and services
Send relevant updates, resources, or emails about RunOtto (you can opt out at any time)
We do not sell your personal data.
3. Email & Marketing
If you fill out a form or request more information, we may add you to our mailing list and send:
Follow-up messages related to your request
Occasional updates about new features, resources, or offers
You can unsubscribe at any time by clicking the “unsubscribe” link in any email or by contacting us through the site.
4. Legal Bases (for UK/EU visitors)
Where applicable (e.g., under GDPR), we process your personal data based on:
Legitimate interests – to operate and improve our services, respond to inquiries, and communicate with you as a prospective or current customer.
Consent – when you explicitly opt in to receive marketing communications.
You can withdraw consent at any time, and you may object to certain processing based on legitimate interests.
5. How We Share Your Information
We may share your information with:
Service providers that help us run our business (e.g., email, CRM, form, or analytics tools)
Professional advisors (such as legal or accounting) if reasonably necessary
Authorities if required by law, regulation, or legal process
We do not sell or rent your personal information to third parties.
Any third-party service providers are only given access to the information they need to perform services on our behalf and are expected to protect your data.
6. Data Storage & Security
We take reasonable technical and organizational measures to help protect your information, including:
Using reputable third-party tools for data storage and forms
Limiting access to data to people who need it for business purposes
Using secure connections (HTTPS) where possible
However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
7. Data Retention
We retain your information for as long as it’s reasonably needed to:
Provide services or follow up on your requests
Maintain business records
Meet legal, tax, or regulatory obligations
If you no longer want us to keep your information, you can contact us to request deletion (subject to any legal obligations we may have to retain certain records).
8. Your Rights
Depending on where you live, you may have rights over your personal data, such as:
Accessing the information we hold about you
Correcting inaccurate or incomplete information
Requesting deletion of your data
Objecting to or restricting certain types of processing
Withdrawing consent where processing is based on consent
To exercise these rights, please reach out using the Contact page on our website.
9. Third-Party Links
Our site may contain links to third-party websites or tools. We are not responsible for the privacy practices or content of those third parties. We encourage you to review their privacy policies before providing any personal information.
10. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we’ll update the “Last updated” date at the top of this page. Continued use of the site after changes are posted means you accept the updated policy.
10. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we’ll update the “Last updated” date at the top of this page. Continued use of the site after changes are posted means you accept the updated policy.
11. Contact
If you have any questions about this Privacy Policy or how we handle your data, please contact us via the Contact page on our website.